Support
How can we help?
Choose your game for help with saves, settings and known issues. If that doesn’t solve it, open a support request and we’ll reply within two business days.
Games
The Collector's Estate
Help and known issues
The Long Winter
Help and known issues
Hundred Field
Help and known issues
Purchases and refunds
Purchases are handled by the App Store or Google Play, so refunds are requested through them. Apple: reportaproblem.apple.com. Google: play.google.com, then Account, then Order history.